Questions and Answers (FAQ’s)

Frequently Asked Questions

Yes! CPR Jacksonville only offers American Heart Association certified classes. Every successful student will receive an official 2 year AHA card.

Same Day as Class! The certification is good for 2 years.

We offer Basic Life Support (BLS for Healthcare Providers), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), HeartSaver CPR for the Public, and HeartSaver First Aid.

Yes. The American Heart Association requires that every student has access to a book prior to, during and after class. You may purchase a book from us at checkout or bring your own. If you do not have one at the time of class, you can purchase on from us before class begins.

It’s very simple. You can register in the course calendar by clicking on the class you need. If you have more questions, please call us and one of our customer service members can help you register over the phone.

We accept all major credit cards including Visa, MasterCard, American Express and Discover. Classes must be paid for in advance due to limited seating.

You need the Basic Life Support (BLS for Healthcare Providers) course if you are in nursing school, or another healthcare or medically related program such as dental hygiene, dental, medical, therapy, pharmacy, paramedic/EMT, radiology, etc.

REFUNDS: There are NO REFUNDS for classes and books that were purchased and scheduled. RESCHEDULING: You may reschedule a class, if necessary, by emailing [email protected] with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again. *Skills Check Policy: If you fail to show up for a scheduled skills check you will be charged a $50 instructor fee in order to reschedule.   REPLACEMENT CARDS: If you lose your card after class, there is a $20 replacement cost. If you purchased card insurance, you are eligible for up to 2 FREE replacement cards. To request a replacement card simply email us at [email protected]

All courses are located at CPR Jacksonville Downtown Jacksonville, FL, USA.

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Need More Help?

Call Us at: 904-895-5015

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Still Have Questions?

Call Us: 904-895-5015
We’re Always Happy to Help!

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Yes, we are your local American Heart Association training site. We offer in-person classes, skills checks, and blended online learning.

*IMPORTANT NOTE: 100% of CPR Jacksonville instructors have entirely completed (1) the rigorous and official American Heart Association instructor training and certification process, and (2) the “How to Teach a Stress-Free CPR Class™” classroom and testing training protocol that ensures a superior experience for everyone. In addition, students will receive their AHA Cards the day of class!

[WARNING]: Because of the high quality, stress-free classroom student experience, our classes fill very fast – so register now to ensure your spot. See our course calendar for online registration or contact us directly by phone, live chat or email with questions.