Important Information – 1st Time PALS

Thank you for choosing CPR Jacksonville for your PALS 1st Time Certification.

Receipt: You will be receiving your paid receipt via email. *If you don’t receive it, check your SPAM/JUNK folder – sometimes by mistake it gets sent there.


*Please arrive 15 minutes prior to scheduled class time for Class Sign In.

Book Requirement

All books are included, and will be shipped as long as there is sufficient time before your class date. If there is not sufficient time for shipping, books will be waiting for you at time of class. You can also call our office to arrange a time to pick up the books, if there is not enough time for shipping.

Required PALS Pre-Course Instructions

CLICK HERE to access required Pre-Course Instructions.

Required Pre-Test

In order to participate in this PALS class, you must complete the PALS pre-test with a 70% or higher. See Pre-Course instructions for details.


If you chose the 3 Pay option, then you currently have a balance of $198 that must be paid either prior to the day of class or on the day of class. We do not save your payment information (for security reasons) so you must contact us to make payment. Balance can be paid by cash or credit card – NO CHECKS ACCEPTED.

Class Location

Jacksonville, FL

Class Length

Your PALS Class will last around 10-12 hours.

What to Wear

Just wear comfortable clothing.

What to bring

Bring your PALS printed pre-test and PALS Book.

Certification Cards

Certification cards are issued electronically the same day by midnight.

Refunds and Rescheduling

There are NO REFUNDS for classes or books that were purchased and scheduled. You may reschedule a class, if necessary, by emailing [email protected] with that request before your scheduled class. If we do not receive a request from you prior to your class, we do not offer a refund and you may not reschedule. If you do not pass the course, we will allow you to study the materials and reschedule for a future class. We allow this as a courtesy one time only. If you are not successful on the second try, you will have to purchase the class again.

Card Recovery Costs

All American Heart Association cards are now digital. If you lose access to your card, there is a $20 recovery cost for each occurrence. However, if you purchased Card Insurance, recovering access to your card is FREE for 2 full years.

Purchase Card Insurance

If you didn’t purchase card insurance, you can do so now by following the link. This will be your last opportunity, so get your insurance now.

We are here for you. See You In Class!

AHA aligned training site

CPR Jacksonville
American Heart Association Training Site

Still Have Questions?

Call Us: 904-895-5015
We’re Always Happy to Help!

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Register Securely in Calendar Above

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Yes, we are your local American Heart Association training site. We offer in-person classes, skills checks, and blended online learning.

*IMPORTANT NOTE: 100% of CPR Jacksonville instructors have entirely completed (1) the rigorous and official American Heart Association instructor training and certification process, and (2) the “How to Teach a Stress-Free CPR Class™” classroom and testing training protocol that ensures a superior experience for everyone. In addition, students will receive their AHA Cards the day of class!

[WARNING]: Because of the high quality, stress-free classroom student experience, our classes fill very fast – so register now to ensure your spot. See our course calendar for online registration or contact us directly by phone, live chat or email with questions.